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How can I place an order with Hampers To Go?

You can order online or visit our store to see the wide range of delicious products on offer. Located at 926 David Low Way, Marcoola on Queensland’s beautiful Sunshine Coast, we offer convenient free parking.
Our trading hours are Mon-Fri 10am – 5pm, excluding public holidays.

Too busy? Just browse our website to find the gift basket you’re looking for or build your own. Once you’ve found the perfect gift, click ‘Add to Cart’ and place your order with our easy-to-use checkout.
If you’d rather place your order by phone, you can do that too! Just give us a ring on 07 5448 8536 and order an online hamper or customise your own, either way we’ll make gift giving easy!

 

Can you take my order if I wish to buy more than one hamper?

Absolutely, we would love to help! Whether you are after two hampers or 50, we will accommodate your requests and work with you to make sure you are 100% satisfied. So please call us on 07 5448 8536 and let’s chat about our discounts for larger orders.

 

Can I personalise my hamper with a gift card?

Definitely! Before proceeding to the checkout, you will be asked whether you would like a personalised message and you can choose from our free Hampers To Go gift card or one of our beautiful photo cards.

 

Are my credit card details secure when I use your payment system?

When ordering online with our secure paying system, we don’t see or have access to any credit card details or account numbers. For phone or email orders, credit card or account details are destroyed once payment has been approved. These procedures are in adherence to the Privacy Act Laws.

 

When will my hamper or gift basket be delivered?

We offer same-day delivery to any address on the Sunshine Coast for orders placed before 10am. From Noosa to Caloundra, Mooloolaba to Maroochydore and anywhere in between, you can make someone’s day better within 24 hours. Please double-check our “Sunshine Coast Delivery Areas” on our Delivery Page for your chosen address before placing your order.

 

What if the recipient isn’t home at the time of the delivery?

The courier will leave a calling card in the mailbox or at the front door, explaining that the recipient has received a parcel and needs to arrange for alternative delivery or pickup. In the checkout process, you may choose to give us instructions to leave the package at the front door or another appropriate place if no one is home, but please don’t choose this option if there is a risk of the parcel getting wet or stolen. We really want to make someone’s day special!

 

What if my gift hamper gets lost or damaged in transit?

Please inform us immediately if this should occur and we’ll investigate with our courier to find out exactly what’s happened with your gift. We will keep you informed throughout the process. As per the Australian Consumer Law guidelines, in the event of loss or damage, you’ll be entitled to a full refund or replacement.

 

Still have a question?

Please email us at sales@sandbox.horseandwater.com.au/hampers or give us a call on 07 54488536 to speak to one of our friendly Hampers To Go members.

 

 

 

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WHAT OTHERS SAY

 

 

 

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Tony Brown Maroochy North Shore Realty

Libby and her team make it so easy. The range is incredible, all locally sourced. We have been able to make a huge impact within our business via the quality gifts we now pass onto our clients (and right on budget 🙂 Thanks heaps guys!!

Tony Brown Maroochy North Shore Realty

Andrea Arnold Purcell

Great website, fast delivery and lovely staff. Made the process very easy and the recipient thought it was beautiful. Definitely, recommend.

Andrea Arnold Purcell

Alex Parry Jones

Couldn’t be happier. Amazing customer service.

Alex Parry Jones

Lyn Hourn

They use great local products and the staff are really friendly.

Lyn Hourn

Carole McGibbon

Knowledgeable Management & Staff, & great choices & advice on bespoke hampers!

Carole McGibbon

Jennie

The variety of products in your Hamper were not just of the highest quality but were sourced locally which says so much about the ethics of a Company. The presentation was outstanding and we were excited to find all varieties of goodies in each nook and cranny which thrilled our tastebuds.

Jennie

Melissa 

Thank you so much for your excellent service. I’ll definitely be using you again.

Melissa 

Robyn S.

We are so glad we discovered Hampers To Go – the range is extensive and the service excellent. It was so easy to order on their website and the basket delivered matched the quality and presentation from the photo on the website. It is so good to be able to support a local business who in turn sources local produce from a wide range of suppliers. The recipient of our chosen basket loved all the items included and was thrilled to receive something so special for their birthday. We look forward to ordering from Libby again in the future.

Robyn S.

Craig Marker Director, CMA Accounting and Taxation Services

Thank you very much for your excellent service and your extremely high quality gift hampers full of Sunshine Coast goodness. I have had magnificent feedback from business alliances in receipt of corporate hampers given, as well as the Christmas gifts to my staff. We will without doubt use your excellent services and corporate products again.

Craig Marker Director, CMA Accounting and Taxation Services

Debbie, north shore realty

North Shore Realty has been using Hampers to go for all of our sales gifts to clients. We have had great feedback from our clients who are all delighted with the hampers they receive. Hampers to go has been great to deal with offering a fast efficient service with a personal touch. I am more than happy to recommend Hampers to go to anyone looking for a unique gift.

Debbie Pashley, North Shore Realty

Corey James, Director, Skyline Surveyors

We used Hampers to go to send a bulk order of corporate hampers to our valued clients as an end of year thank you gifts. Professional, efficient, nothing was too much trouble and wonderful product and presentation are how we would describe our experience with Hampers to go. We would not hesitate to recommend them.”

Corey James, Director, Skyline Surveyors

Spot Productions

Wonderful hampers, great value for money delivered without issue. Really appreciate the personal service! Thank you, Libby and team!

Spot Productions

Nick Hume, Director H&H Air Conditioning, Sunshine Coast/Brisbane

Hampers to go make gift giving so easy! We simply drop off our branded products, give Libby a budget and she and her team do the rest. We always leave knowing our clients will never be disappointed with their unique, quality gifts.

Nick Hume, Director H&H Air Conditioning, Sunshine Coast/Brisbane

Megan Longford

Libby was fantastic. I ordered my hamper late in the afternoon and she went out of her way to ensure it was delivered on the same day, highly recommend 🙂

Megan Longford

 

 

 

 

 

 

 

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  • We use Hampers To Go on a regular basis. The service is amazing and our clients always love the hampers. Highly recommend.

    Denis Harris Avatar Denis Harris
  • I came upon this store today 18/06/2020..I was so impressed! Prices and the outstanding quality of the hampers and the attention from the owners! I bought a hamper and a wine boxed, my choice...thankyou, I will be back..absolutely winning store!!!????????

    Sparky Miss Avatar Sparky Miss
  • Great service. Fast and efficient. Responded to my query in record time. Highly recommend this service.

    Shirley Jones Avatar Shirley Jones
  • Absolutely fantastic service, same day delivery, such a beautiful hamper delivered, very happy with the service and the hamper was amazing and happily received. Thank you so much, highly recommend Hampers To Go.

    Gayle Kassey Avatar Gayle Kassey
  • Absolutely over the moon with the hamper I sent from NZ to my mum in Brisbane. Libby was so helpful and went above and beyond to make sure the hamper arrived in time for Christmas. The personal service, care and attention and customer service experience was exceptional, I will certainly be using Hampers To Go in the future. Thank you so much

    Kerrie Waby Avatar Kerrie Waby

 

 

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926 David Low Way,

Marcoola QLD 4564

07 5448 8536

<a style="color:#9c9793;" href="mailto:sales@sandbox.horseandwater.com.au/hampers">sales@sandbox.horseandwater.com.au/hampers

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