Same Day* Delivery
Sunshine Coast, Mon-Fri
Free pick up from store

STORE HOURS
MON - FRI : 10am-5pm
(except public holidays)

Terms and Conditions

 

Christmas Delivery Terms 2021

Sunshine Coast local delivery is not available 24/12/21. Same day delivery will not apply 20/12/21-24/12/21.

For all areas outside of Our Sunshine Coast Delivery Area we cannot guarantee a delivery date as these deliveries are outsourced and therefore out of our control once collection has occurred. With major delays in Australia-wide deliveries due to Covid-19 conditions we highly recommend all Christmas orders to be placed at latest by 30/11/21 to ensure the best chance of delivery before Christmas.

 

Hampers To Go do not deliver on weekends or Public Holidays.

 

Hampers To Go will deliver to the Sunshine Coast on the same day for orders placed before 10am for a fee of $15, alternatively free pickup is available in store from Monday to Friday. We also deliver Australia wide – please contact us for any questions on delivery times and where we deliver. Not all Australia Wide delivery areas are $19.95 – if your delivery area falls into this category you will be contacted with a quote before proceeding with your order.

 

Same day delivery applies to the areas specified under “Our Sunshine Coast Delivery Areas” only. Hampers To Go can only guarantee a delivery date for Sunshine Coast deliveries as all other areas are delivered via courier company and out of our control once collection has occurred. Whilst all effort is made to ensure your hamper reaches its recipient by the requested date, occasionally there will be unforeseen circumstances beyond our control.

 

If the Authority To Leave box is ticked but the driver deems it unsafe to leave (eg. gated community, no access to property, unsafe conditions), the hamper will be returned to our shop and a re-delivery fee charged before another delivery is attempted. Alternatively the recipient can pick the hamper up from our store.

 

Balloons are only available for the areas specified under “Our Sunshine Coast Delivery Areas”.

 

If an item is currently unavailable it will be substituted with a similar item of equal value.

 

Occasionally a hamper will be returned to us for one of the following reasons:

– a card was left but there was no response from the recipient to rearrange delivery

– the recipient is not known at that address or has moved

– address details are incorrect or insufficient

– the recipient was in a hospital or hotel and has been discharged or checked out

If a parcel has an incorrect address and our couriers are unable to call the recipient to verify, the parcel will be returned to us.

Hampers cannot be re-directed while in transit and will need to be returned to us before being sent to the new/correct address.

We will inform you immediately of the hamper being returned to us.

An applicable re-delivery fee will be passed on to you to facilitate the delivery of the hamper to the same or an alternative address.

Orders cannot be cancelled once they have been prepared and passed on to our couriers for delivery.

If the items in the hamper are faulty, please contact us within 24 hours of delivery and we will be happy to investigate with regards to a replacement or a refund.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you have any queries or concerns with the hamper(s) you have sent or received, please call us on 07 5448 8536 or contact us by email – click here.

 

Alcohol delivery disclaimer

Hampers To Go supports the Responsible Service of Alcohol.

Under the Liquor Act 1992, it is an offence to supply liquor to a person in Queensland under the age of 18 years. It is an offence for a person under the age of 18 years to purchase or receive liquor from another person.

The gift basket containing alcoholic product must be delivered as a gift to an adult.

By ticking the ‘I agree’ button during the checkout process, the purchaser represents that they and the recipient, are over 18 years old.

The purchaser accepts that it is an offense to falsely represent they are of legal age to purchase alcohol and to obtain alcohol on behalf of a person who is under 18 years.

Upon delivery of alcoholic gift hampers, the recipient may be required to provide a valid ID for proof of age and to sign for the goods.

 

Delivery to hospitals and nursing homes

We can deliver to most hospitals and nursing homes in and around the Sunshine Coast. Some hospitals and nursing homes however have strict policies on gift basket deliveries so please check with the institution before ordering your hamper to ensure it can be accepted by the recipient.

Some hospitalised patients may be recovering from surgery, seriously ill or in ICU in which case, we would recommend delivery to the recipient’s home when they are discharged from hospital.

 

We deliver to the following hospitals:

The Sunshine Coast Private Hospital, Buderim Private Hospital, Caloundra Private Hospital, Caloundra Public Hospital, Nambour General Hospital, Nambour Selangor Private Hospital, Noosa Private Hospital, Sunshine Coast University Hospital, Sunshine Coast University private Hospital, Kawana Hospital.

 

We deliver to the following retirement village aged care facilities:

Amarinda Aged Care, Arcare Maroochydore, Arcare Peregian Springs, Bolton Clarke Centaur Caloundra, Bolton Clarke Tantula Rise Alexandra Headland, Buderim Garden Village, Estia Health Mount Coolum, Estia Health Nambour, Estia Health Twin Waters, Immanual Gardens, NoosaCare Carramar, Opal Caloundra, Opal Kawana Waters, Opal Nambour, Ozcare Caroline Chisholm Aged Care Facility, Ozcare Noosa Heads Aged Care Facility, Regis Kuluin, Regis Maroochydore, Regis Sippy Downs, Southern Cross Care Caloundra, St Vincent’s Care Services Maroochydore, St Mary’s Aged care Coolum Beach, Sundale Bower Care Centre, Sundale Coolum Beach care Centre, Sundale James Grimes Care Centre, Sundale McGowan Care Centre, Sundale Palmwoods Care Centre, Sundale Rod Voller Care Centre.

 

Sunshine Coast suburbs

Our standard delivery of $15 dollars includes delivery to the following Sunshine Coast suburbs:

Alexandra Headland, Aroona, Battery Hill, Bells Creek, Birtinya, Bli Bli, Bokarina, Bridges, Buddina, Buderim, Burnside, Caloundra, Chevallum, Coolum Beach, Cotton Tree, Currimundi, Dicky Beach, Diddillibah, Doonon, Eumindi, Flaxton, Forest Glen, Golden Beach, Kawana Island, Kawana Waters, Kiels Mountain, Kings Beach, Kulangoor, Kuluin, Kunda Park, Landsborough, Little Mountain, Maleny, Mapleton, Marcoola, Marcus Beach, Maroochy River, Maroochydore, Minyama, Moffat Beach, Mons, Montville, Mooloolaba, Mount Coolum, Mountain Creek, Mudjimba, Nambour, Ninderry, Noosa, Noosaville, North Arm, Pacific Paradise, Palmview, Palmwoods, Parklands, Parrearra, Pelican Waters, Peregian Beach, Peregian Springs, Point Arkwright, Rosemount, Shelly Beach, Sippy Downs, Sunrise Beach, Sunshine Beach, Sunshine Plaza, Tanawha, Tewantin, Twin Waters, Valdora, Verrierdale, Warana, Warana Beach, Woombye, Wurtulla, Weyba Downs, Yandina, Yandina Creek, Yaroomba.

 

WHAT OTHERS SAY

 

 

  • 5 star review  Lovely hampers and exceptional customer service.

    thumb Mel Akers
    February 4, 2021
  • 5 star review  Ordering a hamper from you was so quick and easy, I ordered it in the evening and it was delivered to her the next day, it was beautifully presented and the service from the lady delivering it was very professional, I will definitely be ordering from you again and will recommend your company to everyone, thankyou Libby for making this a great experience.

    thumb Brioni Dolheuy
    May 4, 2021
  • 5 star review  Always top service and hampers. You cant go wrong.

    thumb danik hanson
    February 4, 2021
  • 5 star review  Have used Hampers To Go a number of times. Exceptionally good service and they went above and beyond for us to deliver a hamper same day. The recipients loved their hampers. Will definitely use Hampers To Go again.

    thumb Melissa ASS
    February 10, 2020
  • 5 star review  Very happy to get a custom basket made with all the treats my Mum loves, Thanks so much!!

    thumb Mark Gillan
    September 4, 2021