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Terms and Conditions


Hampers To Go do not deliver on weekends or Public Holidays.


Hampers To Go will deliver to the Sunshine Coast on the same day for orders placed before 10am for a fee of $15, alternatively free pickup is available in store from Monday to Friday. We also deliver Australia wide – please contact us for any questions on delivery times and where we deliver. Australia Wide deliveries fall under 3 price categories, $14.95, $19.95 and $24.95.  We now offer over-seas deliveries, please contact us for a quote!


Same day delivery applies to the areas specified under “Our Sunshine Coast Delivery Areas” only. Hampers To Go can only guarantee a delivery date for Sunshine Coast deliveries as all other areas are delivered via courier company and out of our control once collection has occurred. Whilst all effort is made to ensure your hamper reaches its recipient by the requested date, occasionally there will be unforeseen circumstances beyond our control. We cannot guarantee a specific delivery time.


If the Authority To Leave box is ticked but the driver deems it unsafe to leave (eg. gated community, no access to property, unsafe conditions), the hamper will be returned to our shop and a re-delivery fee charged before another delivery is attempted. Alternatively the recipient can pick the hamper up from our store.


Balloons are only available for the areas specified under “Our Sunshine Coast Delivery Areas”.


If an item is currently unavailable it will be substituted with a similar item of equal value.


Occasionally a hamper will be returned to us for one of the following reasons:

– a card was left but there was no response from the recipient to rearrange delivery

– the recipient is not known at that address or has moved

– address details are incorrect or insufficient

– the recipient was in a hospital or hotel and has been discharged or checked out

If a parcel has an incorrect address and our couriers are unable to call the recipient to verify, the parcel will be returned to us.

Hampers cannot be re-directed while in transit and will need to be returned to us before being sent to the new/correct address.

We will inform you immediately of the hamper being returned to us.

An applicable re-delivery fee will be passed on to you to facilitate the delivery of the hamper to the same or an alternative address.

Orders cannot be cancelled once they have been prepared and passed on to our couriers for delivery.

If the items in the hamper are faulty, please contact us within 24 hours of delivery and we will be happy to investigate with regards to a replacement or a refund.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you have any queries or concerns with the hamper(s) you have sent or received, please call us on 07 5448 8536 or contact us by email – click here.


Alcohol delivery disclaimer

Hampers To Go supports the Responsible Service of Alcohol.

Under the Liquor Act 1992, it is an offence to supply liquor to a person in Queensland under the age of 18 years. It is an offence for a person under the age of 18 years to purchase or receive liquor from another person.

The gift basket containing alcoholic product must be delivered as a gift to an adult.

By ticking the ‘I agree’ button during the checkout process, the purchaser represents that they and the recipient, are over 18 years old.

The purchaser accepts that it is an offense to falsely represent they are of legal age to purchase alcohol and to obtain alcohol on behalf of a person who is under 18 years.

Upon delivery of alcoholic gift hampers, the recipient may be required to provide a valid ID for proof of age and to sign for the goods.


Delivery to hospitals and nursing homes

We can deliver to most hospitals and nursing homes in and around the Sunshine Coast. Some hospitals and nursing homes however have strict policies on gift basket deliveries so please check with the institution before ordering your hamper to ensure it can be accepted by the recipient.

Some hospitalised patients may be recovering from surgery, seriously ill or in ICU in which case, we would recommend delivery to the recipient’s home when they are discharged from hospital.


We deliver to the following hospitals:

The Sunshine Coast Private Hospital, Buderim Private Hospital, Caloundra Private Hospital, Caloundra Public Hospital, Nambour General Hospital, Nambour Selangor Private Hospital, Noosa Private Hospital, Sunshine Coast University Hospital, Sunshine Coast University private Hospital, Kawana Hospital.


We deliver to the following retirement village aged care facilities:

Amarinda Aged Care, Arcare Maroochydore, Arcare Peregian Springs, Bolton Clarke Centaur Caloundra, Bolton Clarke Tantula Rise Alexandra Headland, Buderim Garden Village, Estia Health Mount Coolum, Estia Health Nambour, Estia Health Twin Waters, Immanual Gardens, NoosaCare Carramar, Opal Caloundra, Opal Kawana Waters, Opal Nambour, Ozcare Caroline Chisholm Aged Care Facility, Ozcare Noosa Heads Aged Care Facility, Regis Kuluin, Regis Maroochydore, Regis Sippy Downs, Southern Cross Care Caloundra, St Vincent’s Care Services Maroochydore, St Mary’s Aged care Coolum Beach, Sundale Bower Care Centre, Sundale Coolum Beach care Centre, Sundale James Grimes Care Centre, Sundale McGowan Care Centre, Sundale Palmwoods Care Centre, Sundale Rod Voller Care Centre.


Sunshine Coast suburbs

Our standard delivery of $15 dollars includes delivery to the following Sunshine Coast suburbs:

Alexandra Headland, Aroona, Battery Hill, Bells Creek, Birtinya, Bli Bli, Bokarina, Bridges, Buddina, Buderim, Burnside, Caloundra, Chevallum, Coolum Beach, Cotton Tree, Currimundi, Dicky Beach, Diddillibah, Doonon, Eumindi, Flaxton, Forest Glen, Golden Beach, Kawana Island, Kawana Waters, Kiels Mountain, Kings Beach, Kulangoor, Kuluin, Kunda Park, Landsborough, Little Mountain, Maleny, Mapleton, Marcoola, Marcus Beach, Maroochy River, Maroochydore, Minyama, Moffat Beach, Mons, Montville, Mooloolaba, Mount Coolum, Mountain Creek, Mudjimba, Nambour, Ninderry, Noosa, Noosaville, North Arm, Pacific Paradise, Palmview, Palmwoods, Parklands, Parrearra, Pelican Waters, Peregian Beach, Peregian Springs, Point Arkwright, Rosemount, Shelly Beach, Sippy Downs, Sunrise Beach, Sunshine Beach, Sunshine Plaza, Tanawha, Tewantin, Twin Waters, Valdora, Verrierdale, Warana, Warana Beach, Woombye, Wurtulla, Weyba Downs, Yandina, Yandina Creek, Yaroomba.


Christmas Delivery Terms 2023

Same day delivery will not apply Monday 18/12/23-Friday 22/12/23 inclusive.

For all areas outside of Our Sunshine Coast Delivery Area we cannot guarantee a delivery date as these deliveries are outsourced and therefore out of our control once collection has occurred. We highly recommend all Christmas orders to be placed by Wednesday 13/12/23 to ensure the best chance of delivery before Christmas.









Tony Brown Maroochy North Shore Realty

Libby and her team make it so easy. The range is incredible, all locally sourced. We have been able to make a huge impact within our business via the quality gifts we now pass onto our clients (and right on budget 🙂 Thanks heaps guys!!

Tony Brown Maroochy North Shore Realty

Andrea Arnold Purcell

Great website, fast delivery and lovely staff. Made the process very easy and the recipient thought it was beautiful. Definitely, recommend.

Andrea Arnold Purcell

Alex Parry Jones

Couldn’t be happier. Amazing customer service.

Alex Parry Jones

Lyn Hourn

They use great local products and the staff are really friendly.

Lyn Hourn

Carole McGibbon

Knowledgeable Management & Staff, & great choices & advice on bespoke hampers!

Carole McGibbon


The variety of products in your Hamper were not just of the highest quality but were sourced locally which says so much about the ethics of a Company. The presentation was outstanding and we were excited to find all varieties of goodies in each nook and cranny which thrilled our tastebuds.



Thank you so much for your excellent service. I’ll definitely be using you again.


Robyn S.

We are so glad we discovered Hampers To Go – the range is extensive and the service excellent. It was so easy to order on their website and the basket delivered matched the quality and presentation from the photo on the website. It is so good to be able to support a local business who in turn sources local produce from a wide range of suppliers. The recipient of our chosen basket loved all the items included and was thrilled to receive something so special for their birthday. We look forward to ordering from Libby again in the future.

Robyn S.

Craig Marker Director, CMA Accounting and Taxation Services

Thank you very much for your excellent service and your extremely high quality gift hampers full of Sunshine Coast goodness. I have had magnificent feedback from business alliances in receipt of corporate hampers given, as well as the Christmas gifts to my staff. We will without doubt use your excellent services and corporate products again.

Craig Marker Director, CMA Accounting and Taxation Services

Debbie, north shore realty

North Shore Realty has been using Hampers to go for all of our sales gifts to clients. We have had great feedback from our clients who are all delighted with the hampers they receive. Hampers to go has been great to deal with offering a fast efficient service with a personal touch. I am more than happy to recommend Hampers to go to anyone looking for a unique gift.

Debbie Pashley, North Shore Realty

Corey James, Director, Skyline Surveyors

We used Hampers to go to send a bulk order of corporate hampers to our valued clients as an end of year thank you gifts. Professional, efficient, nothing was too much trouble and wonderful product and presentation are how we would describe our experience with Hampers to go. We would not hesitate to recommend them.”

Corey James, Director, Skyline Surveyors

Spot Productions

Wonderful hampers, great value for money delivered without issue. Really appreciate the personal service! Thank you, Libby and team!

Spot Productions

Nick Hume, Director H&H Air Conditioning, Sunshine Coast/Brisbane

Hampers to go make gift giving so easy! We simply drop off our branded products, give Libby a budget and she and her team do the rest. We always leave knowing our clients will never be disappointed with their unique, quality gifts.

Nick Hume, Director H&H Air Conditioning, Sunshine Coast/Brisbane

Megan Longford

Libby was fantastic. I ordered my hamper late in the afternoon and she went out of her way to ensure it was delivered on the same day, highly recommend 🙂

Megan Longford











926 David Low Way,

Marcoola QLD 4564

07 5448 8536





Terms & Conditions